Understanding Warranty & Complaints
Warranty
We care about our products and naturally do our best to deliver them to you in top condition. However, it occasionally happens that an order is damaged during transport or that something else occurs that entitles you to a warranty claim. Legally, you are required to report the defect to us within two months of discovering it. If the defect falls within the warranty, we will provide a repair or replacement free of charge.
Complaints
It is always possible that something doesn't go entirely as planned. We recommend that you first make any complaints known to us by emailing support@hairdealz.com.
Customer support
Email: support@hairdealz.com
Phone: +447438670396
Address: 182-184 High Street, North East Ham, London E6 2JA, United Kingdom.